QuickBooks Online not working, don’t be panic it is a common problem that comes with the QuickBooks online users. This problem comes due to different reasons, we will discuss these reasons and follow numerous steps to fix this problem.
This problem comes if your internet connection is not working so first check your internet connection that is working properly or not. This problem also comes due to some glitches in your browser that one you are using.
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What are QuickBooks?
QuickBooks is an accounting software provided by the Intuit company, that one uses for managing or manipulation of small and medium-sized businesses accounting and financial information.
Furthermore, QuickBooks Online is a cloud-based service given by Intuit. This allows users to manage and manipulate data with the help of any browsing software. It is used for cloud base purposes and has lots of additional features which one now available on the QuickBooks Desktop accounting software.
The main advantage is we don’t need to update this, it is automatically updated when the new version is released. We just need to pay a monthly subscription to access the stored company accounting data on the cloud in QuickBooks online version.
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Issue of QuickBooks with Chrome
Some users say that they can not access their company data in the most popular web browser Google chrome. Lots of users are facing this problem. QuickBooks are not working properly in Google chrome.
Main Reasons Due To QuickBooks Not Working In Chrome
Lots of reasons that will come while using QuickBooks Online accounting software. The main problems are given below:-
- When we open the QuickBooks Login page and after entering the credentials the Login page comes again.
- Sometimes a Loading message comes and after a long time nothing to be loaded.
- Many times we got the error Server not reachable on the page.
Get rid of QuickBooks not working in Chrome
Here we will discuss three different solutions to fix QuickBooks not working in chrome. Follow all the steps one by one carefully.
Solution 1. Try to use incognito mode because in this mode it is used for safe and security purposes. When you are using incognito mode then the browsing data is not stored in your browser history. Also, you do not need to sign out in this mode because after closing the window it will sign out automatically.
Steps to open Incognito Mode in Google Chrome
- Click on start and open Google Chrome.
- Click on the customize and control button that is located as three-dots on the right upper corner.
- Now go on the third option of the menu, the first one is a new tab, second new window and the third option is the new incognito window.
Solution 2. In this, you need to clean your browsing history, Cache and cookies. Sometimes this will prevent it from working properly. So cleaning this data will help to work QuickBooks Online properly.
Steps to clean this data are given below:-
- Click on start and open Google Chrome.
- Click on the customize and control button that is located as three-dots on the right upper corner.
- Now select on the setting on the appears menu list. This is in the third position from the bottom of the menu list.
- Now click on advanced.
- Go to Privacy and Security.
- See the last option is Clear browsing data.
- Click on that and choose clear data on the small popup tab.
- QuickBooks Database Server manager
Solution 3. If the first two solutions are not working then may the problem with your computer Google Chrome browser. To solve the problem of Quickbook online not working you need to try to use another web browser like Mozilla Firefox, Internet Explorer, Edge or any other web browser which you like to use.
Solution 4. If all the above-given solutions are not working, then you need to lastly check with the help of another system. Because sometimes the operating system file is damaged and the working stop and faces this type of problem.
If the QuickBooks online does not work on another system as well, in this situation the problem is with your QuickBooks Online account. You may need to contact QuickBooks online Support or manage your account. After that, you will be able to access your QuickBooks online account without error again.